We are hiring

RETAIL & STUDIO MANAGER – JOB DESCRIPTION 

You will be in charge of the overall organisation, planning, provisioning, smooth running and day-to-day logistics of the shop and studio plus our online retail business. A highly organized multi-tasker, the candidate will ensure consistent, timely and seamless delivery of facilities and services for our clients and colleagues.

Experience and qualifications:
•    A degree qualification in woven textile design, would be preferable, but not essential
•    Ideally experience in a similar role, within a fast-paced, agile and changing environment would be preferable, but not essential 

Attitude/Skills:
•    Dynamic personality with a strong interpersonal communication and relation-building skills
•    Forward thinking, motivated & confident, tidy & organised, able to work in a small close-knit team
•    Excellent customer facing skills

RETAIL MANAGER
Responsibilities – Shop:
•    Responding to customer email enquiries
•    Maintaining and developing retail customer relationships and experience
•    Relay customer feedback to Design team
•    Organising events, workshops and sales
•    Managing the shop

Responsibilities – E-commerce:
•    Oversee and coordinate the dispatch of online orders
•    Managing website stock inventory
•    Communicating with our shipping partners to ensure orders are delivered on time

Responsibilities – Social Media:
•    Assisting with planning Social Media campaigns

Responsibilities – Sales Analysis and Buying:
•    Compile and analyse monthly sales data and report back to the wider team

STUDIO MANAGER 
Responsibilities - Administration:
•    Answering telephone and taking messages
•    Managing studio@wallacesewell.com inbox

Responsibilities - General Studio:
•    Managing and ordering office/studio supplies
•    Responsible for maintaining a clean and tidy studio
•    Managing Interns
•    Shipping/Couriers 
•    Assisting with packing for trade shows and events

Details:
Salary: Competitive
Hours per week: 35 hours 
Working hours 9.30am – 5.30pm 
Location: Wallace Sewell, 24 Lloyd Baker Street, London, WC1X 9AZ

PLEASE APPLY WITH CV & LETTER
By Post: to the Wallace Sewell, 24 Lloyd Baker Street, London, WC1X 9AZ
Or by email: to studio@wallacesewell.com
www.wallacesewell.com
@wallacesewell

Apply by: 27th July 2022
First round interviews: Week commencing 8th August (Via Zoom)
Second round Interviews: Week commencing 15th August (In-person)
Start date: 5th of September 2022
(Please note the above dates are a guideline and may be subject to change)